What are the most essential customer service skills? Best scripted answer to interview questions answers #fyp #interviewtips #interviewskills #jobinterview #jobs #interviews #interviewprep #interviewquestions | English Tuition

4 Tips to improve your customer service skills

Worst way vs best way to handle and angry customer. Worst: Taking the complaint personally, even if it is something ridiculous. When the customer raises their voice, you match their energy. It’ll turn a small issue into a big one, trust me. Best: Hear them out, no matter what the issue is. Stay calm and be empathetic with what is upsetting them. Even if they had a poor experience with your product, if the customer service is exceptional they will be back. Just trust me on that. - Chef Mike #cust

The worst customer service EVER 🤬