With these use cases, Grubb has seen big advancements in AI for contact centers in recent months. The trend will continue throughout 2025, improving both customer experience and the government agent ...
Don is a long time technology sector practitioner and leader. In his current role, he is responsible for leading sales teams across the state and local government market. He is passionate about ...
Neglecting regular patch management can create gaping security holes, leaving agencies susceptible to malware, ransomware and other attacks. In fact, according to Sophos, almost a quarter of state and ...