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Automating IT service management
Intelligent IT service management systems improve the quality of service, hasten response times and reduce downtime ...
ITWeb on MSN1d
The future of IT service management: Agile, collaborative and AI-driven
Ovations, together with Atlassian’s Jira Service Management, is enabling companies across industries to modernise their ITSM ...
CIO24d
ITIL certification guide: Costs, requirements, levels, and paths
It includes practices such as incident management ... you need at least five years’ experience working in ITSM in a leadership, management, or advisory level. The ITIL Master designation ...
EQS-News: USU Wins Medical Technology Company as a New Customer for IT Service Management
As a leading provider of software and service solutions for IT and customer service management, USU helps organizations optimize their IT resources in the age of cloud and AI. Globally, organizations ...
ServiceNow expands partnership with Google Cloud
SANTA CLARA, Calif. & SUNNYVALE, Calif. - ServiceNow (NYSE: NYSE:NOW) and Google (NASDAQ:GOOGL) Cloud have announced an ...
EQS-News: USU Supports Growth of Clients in the Financial and Public Sector with ITSM Solutions
As a leading provider of software and service solutions for IT and customer service management, USU helps organizations optimize their IT resources in the age of cloud and AI. Globally, organizations ...