The goal in these exercises is to help your team become more confident and proficient in what they say and do. When you achieve greater confidence and proficiency, you will also achieve greater trust ...

Great customer experiences start with human connection, and technology should enhance, not replace these interactions.

AI has the power to transform the way CX and marketing leaders drive impact. By prioritizing soft skills, creating space for ...

”In moment of crisis, Universal Sompo delivered on their promise. A medical emergency could have been financially ...

Payments and billing software maker Bill.com (NYSE:BILL) in Q4 CY2024, with sales up 13.9% year on year to $362.6 million. On ...

Over 80% of employers in Romania plan to raise salaries this year, with most increases expected to be between 6% and 10%, ...

Engineering and design software provider PTC (NASDAQ:PTC) reported Q4 CY2024 results , with sales up 2.7% year on year to ...

Online Shoppers Value On-Time Delivery and Security Customer service expectations of online shoppers vary greatly from those who shop in stores. According to the survey, the majority of online ...

CEO Lachlan Murdoch on Tuesday confirmed plans to launch a direct-to-consumer streaming service by the end of calendar year ...

Operator: Welcome to the IBEX Second Quarter FY 2025 earnings conference call. At this time, all participants, please be ...

Pic: Jon Hill/Fox Sports Fox is planning a dedicated streaming service offering consumers access to its news and sports ...