Quadient’s award-winning Customer Communications Management platform Quadient Inspire could be the game-changer your ...

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. Customer journey mapping emerged as a way to visualize the steps ...

Here are the key details about how the tracker will map Santa's journey this Christmas. ALSO SEE: El primer y el último país que recibirán la Navidad y el Año Nuevo 2025 en el mundo NORAD ...

Santa has completed his journey to deliver presents to boys and girls around the world. Accompanied by his trusted reindeer, Rudolph, Dasher, Dancer, Prancer, Vixen, Comet, Cupid, Donner and ...

Santa typically begins his journey in the Pacific Ocean early on Christmas Eve (UK time) and travels west. After delivering presents to the islands in the South Pacific, he then visits the ...

Here is a template to help you maximize your investment in such people. Usually, but not always, experienced people leave a job because they are not growing in their experience. Yet many firms hire ...

In “5 Findings From the 2024 'State of Digital Customer Experience' Report” by moi, generative AI emerged as both a disruptor and an enabler in digital customer experience (DCX). While 77% of ...

AI's ups and downs, a potential c-suite shakeup, and a TikTok surprise. What might be coming in the new year. This past year in tech could strangely be described as a year of calm, sustained ...

Frieren - Beyond Journey's End manga will go on indefinite hiatus due to author's health concerns. Season 2 of the anime has been announced, but details are scarce, and may be shorter. The manga ...

This is the sixth year that I’ve compiled a set of customer experience-related predictions for the coming year. For each article, I gather together a set of predictions that have been sent to me ...