As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his ...

Washington County, Tennessee Mayor Joe Grandy said renovation work on the future home of the Gray library is set to begin ...

The call center where he works caters to broadband ... and software. Most of her work is email-based, and she said new AI applications have streamlined her work as she searches for solutions ...

In this blog, we will be looking at the power of AI in contact centers. As businesses continue to look for ways to make their ...

The trend toward omnichannel communication in contact centers is reflective of a broader shift towards digital customer ...

8x8 Work supports 23 different desk phones from brands such as Poly, Panasonic, and Yealink. The system even works with ATA ...

A lot of Trump’s rhetoric subscribes to a popular “meritocracy myth” that if everyone simply works harder, they will all have ...

Submitted by Maria Reed, Administrator Lots of new things are going on at the Rock Port Senior Center. If you have been in to eat lately, you have seen all Continue Reading » ...

Representative Ilhan Omar’s Republican colleagues are once again calling for her to be deported because they don’t understand ...

The doctors in the heart-pounding k-drama series 'Trauma Code: Heroes On Call' seem more like superheroes, saving lives while ...

Q3 2025 Earnings Conference Call February 4, 2025 5:00 PM ETCompany ParticipantsRoger Sachs - Vice President and Head ...