Great customer experiences start with human connection, and technology should enhance, not replace these interactions.

This deluge of digital data is known as big data. Data is growing because it is increasingly being gathered by inexpensive and numerous information‐sensing, mobile devices and because the world ...

Explore our top picks for the best CRM solutions with project management. Learn how data from call detail records can help you find fraud calls made by your phone system — and prevent them from ...

based Ayantek, a digital strategy and solution provider, its top partner in America for the year. In May Sisense acquired Periscope Data, a fast-rising developer of a Software-as-a-Service data ...