One month after the race discrimination lawsuit was filed, American Airlines CEO Robert Isom told his employees in an internal memo that the passengers' removal was "unacceptable" and that the ...

On Dec. 19, American Airlines announced it would settle ... NAACP President and CEO Derrick Johnson alluded to the organization’s previous stance in a statement at the time, “The NAACP is ...

American Airlines CEO Robert Isom told his employees in an internal memo that the incident was "unacceptable" and that the airline "fell short of our commitments and failed our customers in this ...