Very few businesses operating today don’t have a customer-facing piece of technology. Whether that’s an actual product, an app, or even just e-commerce and customer service functionality on their ...

How technology can hinder instead of help an aligned CX and EX strategy and recommendations on how to manage it.

The future of customer service is here! Businesses looking to provide exceptional customer experiences can rely on innovative ...

Wireless Zone, #1 in the tech category of the Franchise 500, is redefining wireless retail with cutting-edge technology and ...

ChatGPT listens to what I am requesting, answers the questions, and even remembers the context within which I am asking them.

Industry Expert Chris Contrino Hired Chris Contrino Chicago , Jan. 30, 2025 (GLOBE NEWSWIRE) -- (Sterling), a leading ...

Hubbard is pleased to announce that Roberto Yamawaki will assume leadership of the global technical customer support team, following a smooth transition with Dr. James Bentley. In his new role, ...

Qatar Airways is one of the world’s leading airlines, renowned for its excellent service, luxurious in-flight experience, and ...