As a leading provider of software and service solutions for IT and customer service management, USU helps organizations optimize their IT resources in the age of cloud and AI. Globally, organizations ...

HDI, the leading organization dedicated to elevating technical support and service management across the enterprise, today unveils the 2025 SupportWorld Live conference program. The program offers ...

ServiceNow’s solutions will launch on Google Cloud Marketplace in Q2 and Q3 2025, with additional AI integrations expected ...

USU wins a new customer in the medical technology sector for its IT Service Management Suite, enhancing IT processes with automation and efficiency. The solution will be implemented in phases for opti ...

Just finished the course “Writing in Plain Language” by Leslie O'Flahavan! Check it out: https://lnkd.in/gH9qepBk #writing #plainlanguage.

ServiceNow Inc., a $210 billion market cap software giant, reported its earnings for Q4 2024, surpassing EPS forecasts but witnessing a significant drop in its stock price in after-hours trading. The ...

Dennis Woodside, CEO and President of Freshworks, recently made the trip to Europe, its biggest market outside of the US. Woodside has been CEO since 2022 ...