The IT Infrastructure Library (ITIL) offers best practices for delivering IT services using a systematic approach to IT service management (ITSM). ITIL certification is near the top of almost ...

The Federal Competition and Consumer Protection Commission, FCCPC, has mandated telecommunication operators to prioritize service improvement including network reliability, speed and accessibility ...

Marty Hallman, director of Bearing Operations at Timken, talks about how the global motion-and-drive company seeks operational excellence.

Q4: Continuous service improvement is an echoing theme in your career; please elaborate on this imperative and how you go about it. A: Since technology and customers’ expectations are dynamic ...

Designers Italia mette a disposizione la conoscenza e gli strumenti per progettare e realizzare servizi pubblici centrati sulle necessità delle persone ...

The findings and recommendations of the delivery and continuous improvement review conducted by Anne Eden. The Review’s recommendations were consolidated into three actions: Establish a national ...

Telco giant MTN Nigeria says the recent 50% tariff increase approved by the Nigerian Communications Commission (NCC) will help sustain the telecom industry and improve service delivery.

By picking up one of the best credit cards for home improvement, you could earn lucrative rewards for each dollar spent, and you may even be able to finance your project without interest for a ...

2-Year U.S. Treasury Note Continuous Contract $102.902 0.016 0.02% 5-Year U.S. Treasury Note Continuous Contract $106.563 0.063 0.06% 10-Year U.S. Treasury Note Continuous Contract $109.141 0.109 ...