It’s important to understand these differences and know how to improve each one in your hotel to enhance guest satisfaction and loyalty. Here’s a look into the similarities and differences between ...

"We’ve streamlined housekeeping and made changes to our room service offerings based on real guest feedback." With Product Genius, hotels aren’t just keeping up—they’re setting a new ...

Experiential guest room services provider DigiValet has integrated its control and automation hospitality offerings with control systems from automation technology firm Crestron. Since 2008 ...

You can reach Darlin at [email protected] Languages: English. A guest at a Florida hotel was left speechless after fellow travelers queued at the front desk for refunds because of the weather.

Instead of acknowledging the infestation, staff allegedly threw away the insect and tried to convince the guest it was just a harmless, "Box elder bug baby." Despite the hotel's denial ...

80% of continuously operating hotels in Greece remained open in December 2024, according to data from the Institute of Tourism Research and Forecasting (ITEP), and had an average occupancy rate of ...

A hangry guest hankering for ... that’s horrible,” Leff said. “Hotels have been cutting back on amenities across the board, including basics like housekeeping, so it doesn’t surprise ...

Activity is occurring along all property levels, but the majority is being reported in upper midscale chains, like Courtyard, Hampton Inn and Holiday Inn-hotels with 100 to 200 guest rooms.

The Hotel du Pont has welcomed the world's rich, famous and powerful to Delaware for decades. It is no wonder that a new study ranked it among the best, most beautiful hotels in the United States. The ...

A housekeeping job with the Royal Family is offering a lower wage than a similar position at a three-star Premier Inn, making the hotel chain a potentially better option for job seekers.