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Very few businesses operating today don’t have a customer-facing piece of technology. Whether that’s an actual product, an app, or even just e-commerce and customer service functionality on ...

It equips direct-to-consumer enterprises — think pizza shops and electronics vendors — with live, 24/7 customer support sales agents that are uniquely reflective of each business’s brand ...

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In the Hulu series “Paradise,” Sterling K. Brown plays Xavier Collins, a Secret Service agent who shows up to work one morning to find the president dead on the floor of his bedroom.

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The data you collect and use needs to reflect the agent’s functionality. Collect the relevant datasets from as diverse a range of sources as makes sense for your purposes, then utilize data ...

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“You can attack customer service, you can attack employee success, you can attack a variety of different vectors,” said Comstock. As enterprises adopt AI agents, they’ll experience an ...