This script narrates the inspiring journey of Zhou Qunfei, who rose from being a factory worker at 16 to becoming one of the ...

Dairy farmers in the region are invited to join UW-Madison Division of Extension educators for an educational workshop on ...

What is a customer service policy? A customer service policy is a document containing a set of guidelines, rules, and standards for the customer service teams. Its goal is to help agents handle day-to ...

Templates, examples, and considerations for how to respond to angry customer emails in a variety of situations. If you’ve ever worked in customer service, you know that unhappy customers are ...

Your message was sent. You'll receive a response shortly. When I brought the 2010 Dodge Journey home for its test drive, my husband said he didn’t realize that Dodge was still in business.

These three words echo through countless customer ... your ideal journey to the reality your customers experience. Look for themes such as implementation issues or unmet training needs.

But via new financial results we now know just how much money it has made for Games Workshop, the British company behind the tabletop hobby upon which Space Marine 2 is based. Reporting results ...

It involves an iterative process throughout the entire customer journey. That’s why companies often release a minimum viable product (MVP), collect customer feedback and then release a new ...

There’s nothing quite like settling in for a long train journey with a tonne of snacks, books and unlimited window views. So, if you’ve got the patience, then you’ll be wanting to tick the ...