This guide will walk you through what a customer engagement platform is, how they work, and how to choose the best one for you. A customer engagement platform is software that helps businesses ...

Quarterly results from Block, Affirm and PayPal show that the major U.S. fintechs are converging as they all try to become ...

Exotel, a prominent cloud-based customer engagement platform, has entered into a strategic partnership with Knowmax, an ...

No longer just a tool for efficiency, AI is revolutionizing how retailers personalize shopping experiences, optimize product ...

Infobip, a global cloud communications platform, and Lucidya, a leader in AI-powered customer intelligence and engage ...

Growth marketing leader Angie Klein on how the telecom giant is redefining consumer engagement and implementing AI.

Elon Musk’s xAI has introduced Grok-3, a next-generation AI chatbot designed to change the way people interact on social ...

Two such revolutions occurring in the period since the mid-2000s have profoundly changed pharma, and have also changed pharma’s customer engagement model beyond all recognition. One of the key ...

The launch comes at a time when India's business travel sector is experiencing growth, projected to reach USD 20 billion by 2030 from its current valuation of USD 10.6 billion ...