As a leading provider of software and service solutions for IT and customer service management, USU helps organizations optimize their IT resources in the age of cloud and AI. Globally, organizations ...
USU wins a new customer in the medical technology sector for its IT Service Management Suite, enhancing IT processes with automation and efficiency. The solution will be implemented in phases for opti ...
ServiceNow, Inc. (NYSE:NOW), a leading provider of digital workflow solutions with a substantial market capitalization of $236 billion, has been making significant strides in the software industry, ...
As a leading provider of software and service solutions for IT and customer service management, USU helps organizations optimize their IT resources in the age of cloud and AI. Globally, organizations ...
The three AI technologies making the largest impact on ITSM are Predictive AI, Cognitive AI, and Generative AI. Predictive AI is transforming the Service Management sector. By analyzing historical ...