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Even while at war, Ukraine piped Russian gas to Europe. Moscow earned an estimated $5 billion in 2024, while Ukraine raked in ...

Mee Sum never had a lunch rush like its last, with lines of customers and well-wishers out the door. Here's what made Mee Sum ...

Improving the customer experience is key to building strong user relationships, increasing retention rates, and ultimately boosting sales. One of the most important aspects of running a successful ...

Even after 55 years in business at her Hampson Street boutique, Yvonne LaFleur works six days a week making hats, fitting ...

A lengthy statement shared on Instagram read: "We have taken the incredibly difficult and heartbreaking decision to close our ...

Customer retention is a long-term endeavor. By securely locking customers into a game, firms can generate more value from ...

British Airways passengers have vowed to stop flying with the airline after it raised the minimum spend for its highest-level ...

The WhatsApp Application Programming Interface (API) is increasingly being used by organizations to enhance customer ...

AI is all the rage. But what are some examples of how you can use AI for customer service to transform your business? Consumers are becoming more familiar with—and dependent on—apps and artificial ...

Jenniffer González Colón has been sworn in as Puerto Rico’s new governor as the island prepared for a normally ebullient ...

Russian natural gas had kept flowing through the country’s pipeline network to Europe under a five-year agreement — even ...