来自MSN6 天
Introduction and Implementation of Total Quality Management (TQM)
TQM is a management approach that originated in the 1950s and has steadily become more popular since the early 1980s. Total ...
来自MSN8 天
The Eight Elements of TQM: Supercharge Your Management With This Flexible Approach
TQM, or Total Quality Management, is a management approach that originated in the 1950s and has steadily become more popular ...
Harvard Business School9 年
Why Total Quality Management Programs Do Not Persist: The Role of Management Quality and ...
Beer, Michael. "Why Total Quality Management Programs Do Not Persist: The Role of Management Quality and Implications for Leading a TQM Transformation." Decision Sciences 34, no. 4 (fall 2003).
JSTOR Daily2 年
Management Theory and Total Quality: Improving Research and Practice through Theory Development
The Academy of Management Review, Vol. 19, No. 3, Special Issue: "Total Quality" (Jul., 1994), pp. 392-418 (27 pages) ...
BBC4 年
Quality management/continual improvement
Quality management involves everyone in the business working towards the goal of 100% customer satisfaction. (Total) quality management close total quality managementTotal quality management is a ...
Times of Malta25 天
Improving post-secondary education through total quality management
A recent study explores the potential of total quality management (TQM) as a strategic framework to improve the quality of academic post-secondary education in Malta, addressing existing ...