When executed well, patient journey maps are useful for discovering healthcare gaps and intervention points, understanding and improving patient experiences and outcomes, and streamlining the ...
Mapping and managing the patient journey One solution is adapting the concept of customer journey mapping and management to healthcare. The model allows pharma companies to consolidate the huge ...
The IAEA Patient Journey Audit Tool (IAEA-PJAT), the Patient Satisfaction Survey and the Referrer Satisfaction Survey are comprehensive and user-friendly tools that can be tailored to suit the needs ...
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