A patient journey map is a useful tool to understand patient insights, for example, but fundamentally we need to go beyond clinical indicators and integrate emotional indicators too. In a recent ...

Within the pharma industry, patient journey mapping tends to begin with a focus on an identified commercial opportunity. Multiple data sources are then integrated to map the patient journey and ...

The removal of similar behavioral barriers could lead to a model that will infuse principles and interventional strategies from the field of Behavioral Economics into the patient journey.

The IAEA Patient Journey Audit Tool (IAEA-PJAT), the Patient Satisfaction Survey and the Referrer Satisfaction Survey are comprehensive and user-friendly tools that can be tailored to suit the needs ...

By mapping the patient’s journey from the ambulance to the different sites in the hospital, the study showed he came into direct contact with 120 people: 107 health care workers and 13 patients.

The abrupt closure of the Journey Clinic in Norman has left patients and employees in a state of confusion and uncertainty. >> Download the KOCO 5 App The Norman clinic announced the closing and ...