A globally leading provider of laboratory automation solutions has opted for USU's IT Service Management Suite (ITSM). As part of a comprehensive IT reorganization, all IT service processes ...

Ovations, together with Atlassian’s Jira Service Management, is enabling companies across industries to modernise their ITSM ...

Intelligent IT service management systems improve the quality of service, hasten response times and reduce downtime ...

It includes practices such as incident management ... you need at least five years’ experience working in ITSM in a leadership, management, or advisory level. The ITIL Master designation ...

SANTA CLARA, Calif. & SUNNYVALE, Calif. - ServiceNow (NYSE: NYSE:NOW) and Google (NASDAQ:GOOGL) Cloud have announced an ...

As a leading provider of software and service solutions for IT and customer service management, USU helps organizations optimize their IT resources in the age of cloud and AI. Globally, organizations ...