However, that changed when a man, accompanied by a young girl presumed to be his daughter, approached the desk claiming to ...

Authorities discovered video surveillance that showed Havrilka, who had been staying at the motel, had entered the room where ...

If you come across a note from a flight attendant in your hotel room, you might want to call housekeeping. People often ...

Here's why you should think twice before using these seemingly harmless and common hotel room staples. They're not as clean ...

A hotel front desk worker was caught off guard when a routine check-in question resulted in an unusually hostile response. The employee, who shared the story on Reddit this week, explained that the ...

A hangry guest hankering for a late dinner at a luxury hotel whipped up a discussion ... including basics like housekeeping, so it doesn’t surprise at all the room service gets degraded or ...

Marriott noted that for guests' "safety and comfort," housekeeping would "enter your room for a wellness-check and a modest refresh every 3 days." According to the hotel giant's website touting ...

It’s easier for me to clean and refresh the room every day. And if enough guests don’t want housekeeper service, the hotel will tell me not to come to work, and I’ll lose the wages I was counting on ...

Partnership to see integration of guest experience platform with control systems for widespread distribution of guest-facing ...