This photo taken March 15, 2018, shows a 911 call center in Roswell, Ga. Last Tuesday, a 4-year-old boy in Mount Pleasant, ...

The family of James Boone, 64, said 911 dispatchers held his call for over an hour after he said he had been threatened by ...

A 4-year-old boy in Wisconsin was so upset after his mom ate his ice cream that he called police. The boy called 911 in ...

Being a dispatcher isn't an easy job. On top of the long hours, dispatchers are often speaking to people during the worst moments of their lives.

A 4-year-old boy in Wisconsin called 911 and said his mother should be jailed for eating his ice cream, police said.

A 911 dispatcher was credited with de-escalating a situation involving an armed man on March 1. Jennifer Hawkins received the ...

West York Officer Andrew Duarte was remembered by some 911 dispatchers who were among the first to hear he had been shot.

Emergency managers are seeking to lessen language barriers for the thousands of county residents who don’t speak English well ...

Officials are discussing ways for Stanislaus Regional 911 to operate a CentralSquare CAD system for dispatching emergency calls for Modesto police and fire departments, while letting the Sheriff’s ...

Several 911 calls made by Tamarac resident Mary Gingles — weeks before, authorities said, she was murdered by estranged husband Nathan<a class="excerpt-read-more" href=" More ...

Livingston County 911 Dispatchers are prioritizing mental health support for their employees due to the high-stress nature of the job. The dispatch center has implemented various resources ...